A technology company that had been acquired by Rackspace Hosting Inc. and then bought its independence in January has doubled its employee footprint inside new offices in the Rand Building in downtown San Antonio.
JungleDisk LLC, a secure cloud backup company, grew from about a dozen employees to 25 workers to support its efforts to penetrate the small and midsize business market in San Antonio. It’s leasing about 3,000 square feet on the second floor of the Rand Building.
Most of those roles are in sales, marketing and product development. The company had hired its core engineers and customer service employees during its stint inside Rackspace. Some of the new hires include senior software developers and a data scientist.
Jungle Disk is also branching out into preventive cybersecurity with network security and virtual private server access, known as VPN. Beyond that, there are plans to develop a two-factor authentication for password security, which is a step beyond username and passwords.
The company’s CEO, Bret Piatt, said he realized that small business owners were interested in ways to protect data beyond having an encrypted cloud backup in a data center in the event of a major incident.
That is in part due to the emergence of ransomware, a type of malware that essentially locks a user out of its computer network until the company pays to get it back.
In theory, a business could restore all of its computers and avoid paying ransom to attackers, but sometimes it’s more costly to be locked out because it can halt operations. Jungle Disk’s network security portfolio is an effort to avoid having malware infecting the system in the first place by using a physical firewall that controls all the information that connects a business to the internet. It’s a mix of internally developed software and external vendors.
“When we talked to customers, we realized that data backup is critical, but you really need to be protecting yourself from incidents (data breaches) these days,” Piatt said in a recent interview with the San Antonio Business Journal.