Connecticut-based telecommunications company Charter Communications Inc. is looking to nearly double the company’s call center footprint in the Alamo City after acquiring Time Warner Cable’s network and customer base.
Charter plans to hire 200 employees, all to work the One51 Office Center in the Westover Hills area.
About 245 employees working inside a former Time Warner Cable call center have been moved from an office near the San Antonio International Airport along Blue Crest Lane into 50,000 square feet in the Westover Hills location.
The hiring campaign marks Charter’s latest efforts to recruit more customers and generate more sales since it’s an inbound sales center.
The San Antonio hires are also part of a larger initiative by Charter (Nasdaq: CHTR). In June, the company had announced its intents to move more jobs back to the United States once it closed on its acquisition of Time Warner.
Overall, Charter Communications has plans to re-locate 20,000 jobs to U.S. soil.
The telecom company bumped up its minimum internet speed earlier this year, sold under the Spectrum name, to 100 megabits per second. That is a fraction of gigabit speed, or 1,000 megabits per second.
Charter inherited another call center once operated by Time Warner Cable in Harlingen, Texas in the Rio Grande Valley.
San Antonio is a popular market for call center operations for both local businesses and those operating on a national scale due to a large existing bilingual population and central time zone. There are thousands of individuals, particularly those who speak Spanish fluently, working in the call center industry locally.